Have you ever tried Microsoft Support (even if you have a fully paid up gold partnership agreement)?
At best you'll get some low end support peon who doesn't know ass from elbow. At best you get denial.
Then there's Microsoft Connect, their public bug tracker (for products they feel like pretending to support), which basically is a route for them to close every ticket straight away as not reproducible despite being reproducible by hundreds of people.
It was until the day it was down last year. At which point it was hopeless for nearly a week. I was on the end of a down system deployed to Azure as the technical contact. Not fun.
At best you'll get some low end support peon who doesn't know ass from elbow. At best you get denial.
Then there's Microsoft Connect, their public bug tracker (for products they feel like pretending to support), which basically is a route for them to close every ticket straight away as not reproducible despite being reproducible by hundreds of people.