> And I've often found that the users paying the least ask for the most.
This is a universal truth. Any business where they tried to under-cut the competition will have horror stories about their lowest-paying constantly-dickering customers trying to squeeze every last ounce of use out of the service or widget they under-bought.
This is a universal truth. Any business where they tried to under-cut the competition will have horror stories about their lowest-paying constantly-dickering customers trying to squeeze every last ounce of use out of the service or widget they under-bought.