I happen to know that iPowerWeb was totally unscrupulous and oversold way beyond what anyone would consider reasonable. They were greedy and didn't care anything for their customers. They were just out to make a quick buck and it showed.
I love this question and I think every company should poll their users and graph the response over time. What better way to make sure you're doing things right. Probably a great way of solving internal debates: "Let's see what the customers think"
I love this question and I think every company should poll their users and graph the response over time. What better way to make sure you're doing things right. Probably a great way of solving internal debates: "Let's see what the customers think"