Their support by email / Internet is just nonexistent: I've never had any reply to the many messages I've sent this way. The support by phone requires you to wait about ~20 minutes until someone takes your call, but then, it's very efficient (in my case, at least).
I'm very happy I almost never have any problem with OVH (I've two DSL connections with included Hubic accounts and a few web hosting with included domain names), because the support is not great at all.
I'm very happy I almost never have any problem with OVH (I've two DSL connections with included Hubic accounts and a few web hosting with included domain names), because the support is not great at all.