To be 100% fair I have more than paid for my phone since signing the contract :) I rang them up wanting a new phone and asking if they could do me a deal if I agreed to a higher monthly fee and a full 24 month contract (the phone aimed at being an Iphone).
When I first rang them last month there was 6 months left on the contract and they were quite happy to do this - except they wanted the full 6 months paid off first! That's more than the phones original value. I offered to pay the value of the phone (seeing as they get my custom for 24 months locked in - and I am a 10yr customer). not interested.
I agree - trying to get something for nothing is silly :) but I think I deserve some reward for my loyalty? Especially as I will actually be paying for the phone AND increasing my contract amount (and locking in for 24 months - which really means forever as it's an Iphone :))
When I first rang them last month there was 6 months left on the contract and they were quite happy to do this - except they wanted the full 6 months paid off first! That's more than the phones original value. I offered to pay the value of the phone (seeing as they get my custom for 24 months locked in - and I am a 10yr customer). not interested.
I agree - trying to get something for nothing is silly :) but I think I deserve some reward for my loyalty? Especially as I will actually be paying for the phone AND increasing my contract amount (and locking in for 24 months - which really means forever as it's an Iphone :))