Well, I had something like $240 free on the credit card, which wasn't enough for their xbox.
They called in to issue a $1,000 payment from my bank account (on file for recurring monthly payments) to the card. The phone rep allowed it apparently. (They later said the person who called in knew my family info and passed all "security questions." I wish I could have gotten a recording of that call to see if I knew who it was.)
Now, with $1,240 available on the card, they bought their xbox and other crap.
As a mater of principle, I had them refund me the $1,000 I didn't authorize. They sent me a check a week later and re-adjusted all balances appropriately.
They called in to issue a $1,000 payment from my bank account (on file for recurring monthly payments) to the card. The phone rep allowed it apparently. (They later said the person who called in knew my family info and passed all "security questions." I wish I could have gotten a recording of that call to see if I knew who it was.)
Now, with $1,240 available on the card, they bought their xbox and other crap.
As a mater of principle, I had them refund me the $1,000 I didn't authorize. They sent me a check a week later and re-adjusted all balances appropriately.