The question isn't about how to get a better service. A better service is one which does not enable surveillance. The question is how to get people to stop handing over the keys to the kingdom. Life went on before Facebook, it can go on after Facebook. But as long as people take this attitude that it is essential to have Facebook, network effects will make surveillance very effective.
> A better service is one which does not enable surveillance.
That's one criterion. For many people, ease of use, spam filtering, and so on are others, that may be more important than absolute guarantees about NSA (or other governments') spying.
