One thing that people often don't realize is that firing someone is miserable for the person doing the firing. That's a powerful disincentive to follow through, even if intellectually you know that the person needs to go. This is even worse when your friendly with the employee. This means that the most humane managers, the people you want to work for, can also find it harder to do their job than the sociopaths.
I don't know how to square this circle. I'm not sure it can be done.
I don't know how to square this circle. I'm not sure it can be done.