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> and that it was illegal for him to pick anyone up from the airport and that Uber had specifically given him guidance not to pick anyone up from the airport

This potentially has some truth to it. Many times, to operate a passenger service to/from the airport requires the operator to purchase a (costly) license from the airport authority. Depending on bylaws etc, unlicensed operators who provide passenger service to/from the airport will be subject to fines. In other words, providing access to ground-transport operators seems to be a revenue stream for the airport, but also likely serves to protect the air passengers from cowboy/dodgy transport operators outside the terminal.

Anecdotally, I once struck up a conversation with a taxi driver in Sydney, Australia. We'd passed a pedestrian who (for some reason) was standing on airport land, some distance from the terminals, trying to hail the passing taxis. The driver remarked to me that they'd be waiting for a while, as no taxi would ever stop there: Apparently it is stipulated in the contract that the taxi company has with the airport, that they can only collect and drop fares in the designated areas outside of the terminals. If they pick up a fare at any other location on airport land, they are subject to large fines (he said $10k, but perhaps this was hyperbole). I found this an interesting insight into the level of regulation apparently applied to airport ground-transport operators.




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