Our startup is trying to weigh the balance between professional services and developing a product. It's a tricky dance and I've been on both sides of it before. Initially your product isn't great, so you focus heavily on customer service. The trap here is clearly that if you're not making your product more appealing to a wider market, you're going to get stuck forever with a small set of customers. Alternatively if you're not engaging with your initial clients and are developing in a vacuum, your product is going to stink because most likely no one is going to want it.
That's ABSOLUTELY true! That's the trickiest part and it's one of our challenges in our startup. It's hard to keep the balance when you want to build your own product, but also got to make some money while your product hasn't reached your desired stage.
If they weren't hard everyone would be doing it - but knowing that the risk is worth the reward at the end (both money and the idea of success) definitely makes the struggles and years without sleep worth it.
Absolutely. Furthermore, though I hope will never loose self-motivation, I have realized, that it is really easy to be constantly tired. There is always next big something to catch up. That's why it is sooo important to really enjoy the big picture of what one is doing.
It's true! I hope you (and all of us) always love what we do and keep the self-motivation safe with us. Wish you good luck with your business whatever you do and wherever you are :)
