It's a nightmare for them and I'm sure they'll lose customers over it, but I'm staying when two days ago I was planning on canceling my vps due to underuse.
It was ridiculously fast for a vm (>700MB/s with vpsbench, all tests), but the $5/mo Digital Ocean instances were fast enough with PostgreSQL/Sphinx that none of my (free) users were complaining. I like Digital Ocean, I'm keeping some stuff over there, but I appreciate Ramnode's transparency & dedication during this. It doesn't hurt that they're probably going to be constructively paranoid now that they've gotten burned. This is one of those things my partner saw all the time running a restaurant - screwups are unavoidable, but handling them well can actually get you a loyal customer.
It was ridiculously fast for a vm (>700MB/s with vpsbench, all tests), but the $5/mo Digital Ocean instances were fast enough with PostgreSQL/Sphinx that none of my (free) users were complaining. I like Digital Ocean, I'm keeping some stuff over there, but I appreciate Ramnode's transparency & dedication during this. It doesn't hurt that they're probably going to be constructively paranoid now that they've gotten burned. This is one of those things my partner saw all the time running a restaurant - screwups are unavoidable, but handling them well can actually get you a loyal customer.