You've never heard non-techie users complaining about getting too many irrelevant emails? The non-technical users I've talked to about email view almost any emails except ones they specifically requested as spam, and don't appreciate it.
You've never heard non-techie users complaining about getting too many irrelevant emails?
I'm arguing that what most techies consider relevant is likely to differ from what "normal" users consider relevant.
That's very different to oh hey, let me fill your inbox with whatever's on my mind today.
The non-technical users I've talked to about email view almost any emails except ones they specifically requested as spam, and don't appreciate it.
If none of your sample "normal" users have never ever appreciated an email they've received from a service, I'd kindly suggest that you're being lied to.
