I disagree with seeing this as a good example of lifecycle emails for precisely the reason the OP mentioned - it's not an expected part of his relationship with Weebly.
I think that relevant emails about how to improve your usage of a service - from the service provider themselves, no less - are a valid part of your business relationship with them.
If he had opted-in to Weebly's "30 day email course on publishing great websites delivered over 8 emails" then you're right, it's OK, but he never opted-in.
It's not difficult to label emails negatively if you yourself are not a fan.
Personally I'd have called them Weebly's "Here's how to get the most out of our service" emails.
Plus his point about not having a one-click unsubscribe is valid, primarily because it's illegal to not include that.
To me, the post said that Weebly do have that unsubscribe link, can you point out where I've gone wrong?
Only one of these emails is even conceivably "relevant emails about how to improve your usage of a service," the one from the customer support lead offering help in using the service. The rest are just spam.
I think that relevant emails about how to improve your usage of a service - from the service provider themselves, no less - are a valid part of your business relationship with them.
If he had opted-in to Weebly's "30 day email course on publishing great websites delivered over 8 emails" then you're right, it's OK, but he never opted-in.
It's not difficult to label emails negatively if you yourself are not a fan.
Personally I'd have called them Weebly's "Here's how to get the most out of our service" emails.
Plus his point about not having a one-click unsubscribe is valid, primarily because it's illegal to not include that.
To me, the post said that Weebly do have that unsubscribe link, can you point out where I've gone wrong?