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After spending 2 years of my life in a retail turnaround backed by an activist investor (Eddie Lampert at SHLD), I can't say i'm that surprised.

This game of retail is much harder than it looks from afar. Certainly much harder than working at places like Google or Apple - mainly because the market forces are against you. You're working with low margins, high capex, deteriorating infrastructure, deflated brands, legacy technology and a legacy customer base. To top it off, the shear momentum of companies this large (at SHLD we had 300,000 employees) is alone hard to grapple with even if you didn't have market forces against you. It's a daunting task.

If non-linear equity growth was easy, everyone would be doing it. Turnarounds are not for the weak of heart. Turnarounds in that sense, are actually similar to startups.




For others who are curious: SHLD: Sears Holding Company.

Turnarounds are like startups, but with legacy: customers, employees, vendors, systems. Much harder in many ways.


Was Eddie Lampert ever serious about turning it around though, from a retail perspective? From what I recall his actions showed that he simply wanted to bleed Sears and KMart dry. He slashed capex and refused to make any tangible improvements to the retail experience, his whole focus seemingly on liquidating assets and reallocating capital away from the stores.




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