You didn't answer my question :-) That's okay of course. When I read her thesis it struck me as so patently false, I found myself asking the question "What sort of event set this off?" not "Are there insights here I should consider?"
A neighbor of mine had his home seized by the bank, it was underwater, and they weren't willing to negotiate the terms of the loan. He posted a piece that was not a whole lot different than shaney's except that he asserted that Banks were an immoral and illegal institution run by the 1% to fleece the rest of us of our money, he made several "points" about how what they said they were doing one thing, when the reality was that those activities were just a cover for taking more of your money. He uniformly ignored any market impact banks had and screamed in rage at their inhumanity.
He wasn't successfully making any sort of argument that banks have no reason to exist other than to fleece us. Nor did he develop any insights about how banks might be improved, or what we could use to replace them. He was angry, and hurt, and sad, and bitter. Banks, and the shadowy 'them' that run them, became the focus of his anger.
I get it that you and harryh saw a deeper question about culture in the article than I did. I just saw what looked, in form at least, venting and anger. Just like my neighbor's bank screed.
I'll weigh in, I had no problem with her thesis. What about it did you have a problem with?
As for her questions, they weren't a blanket judgement, more sometimes this is how far wrong what you say with good intention can go. It's a warning. And I'm sure it wouldn't be too hard to back each up with at least one example which is all that's needed to demonstrate we need to be more careful and more aware of our internal company culture.
