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From reading through the comments, it seems a lot of the pain points for Linode happened in the non-Dallas datacenters. Our servers are hosted there with almost 0 problems. I did a good amount of research on which Linode datacenters are the best before placing our servers there (this was years ago) and found that the Fremont datacenter had a lot of flaky issues (and if your experience was recent at all, then they apparently still have issues).

So maybe Linode's main support system is set up to favor Dallas, which if this is true is pretty shoddy. I'd be interested to hear more experiences from other people across different datacenters.




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