On: Remember when people tracked bugs?

[lizzard]

Larger projects like GNOME and Mozilla are developing communities of bug triagers to help with exactly this problem! For example:

https://wiki.mozilla.org/Bugmasters https://live.gnome.org/Bugsquad http://www.mediawiki.org/wiki/Bug_management/Triage

So adopting a little bit of a big project, and watching its bugs come in to help triage them, is going to be helpful for this increased ratio of consumer users to producer users.