> partly because I get a lot of leads via voicemail, which I don’t deal with very well. Many of them are poorly qualified, and as a result I find myself dreading listening to voicemail to call back and talk for 10 minutes (at 2 AM in the morning) only to discover that they’re not good fits for AR.
Interesting. I find phone communication to be a frustrating bit of LiberWriter for a couple of reasons:
* It's very time consuming, and clawing back some of the time/effort is more difficult than with email, where I can keep a catalog of standard answers to mix in with a few personalized lines. People find highly automated phone systems to be somewhat annoying.
* It's harder to outsource, since it's difficult to keep tabs on what was said, something that is much easier with email.
* Like patio11 says, it doesn't mix as well with "non US" time zones. I don't want to be answering phone calls when sitting down to dinner with my family.
On the other hand, when you do take the time to talk to someone, it very often leads to a sale, so it's difficult to blow it off entirely.
One advantage of phone calls is that you can have the entire conversation right there. With e-mails you get this back-forth (and of course the constant delay between e-mails) which means that a 15 minute conversation can become a 4 day e-mail exchange.
I'm sure there are ways to handle everything, it's just a lot more time consuming/expensive/complicated, depending on the tradeoffs you make, compared to email.
Interesting. I find phone communication to be a frustrating bit of LiberWriter for a couple of reasons:
* It's very time consuming, and clawing back some of the time/effort is more difficult than with email, where I can keep a catalog of standard answers to mix in with a few personalized lines. People find highly automated phone systems to be somewhat annoying.
* It's harder to outsource, since it's difficult to keep tabs on what was said, something that is much easier with email.
* Like patio11 says, it doesn't mix as well with "non US" time zones. I don't want to be answering phone calls when sitting down to dinner with my family.
On the other hand, when you do take the time to talk to someone, it very often leads to a sale, so it's difficult to blow it off entirely.