On: Google Apps Disabled My Domain

[gojomo]

Remember, to receive prompt support for failing Google services, you need to contact Google via a story at a famous blog, a major social news site, or (ideally) The New York Times.

[aneth4 → gojomo]

That's not true. Using insider connections is also effective.

What's pretty much impossible is getting support through the recommends methods - forms and email.

[bobgourley → gojomo]

Ok this is just so true.

[capo → gojomo]

Or just store the account PIN outside the affected service.

[Jamiecon → capo]

I have been a paying GAFYD user for ~ two years and wasn't even aware there was an 'account PIN'! I fear for most people this simple solution may come with the benefit of hindsight.

[chimeracoder → Jamiecon]

Well, this is not very reassuring: http://support.google.com/a/bin/answer.py?hl=en&answer=6...

Nope, no "PIN" for me under "Support". Worse,

> "Please note that for your security, your Customer PIN will be updated periodically.

So even if I find it now and write it down, there's a chance that I still won't be able to access support at some point down the road if/when I need it.

[irq → chimeracoder]

Only paid accounts and government/education accounts have a "customer PIN", apparently.

[kroger → Jamiecon]

I didn't know about the account PIN either. Here's how to find yours: http://support.google.com/a/bin/answer.py?hl=en&answer=6...