On: Do not register a domain name with your hosting pr...

[lutusp]

Thanks -- that was educational. I'm now twice as glad that I moved away from them. I recently tried to move away from Web.com (who owns networksolutions.com) as well, after they were unable to repair my server for five consecutive days. Their response to my announcement was to ignore my e-mails and continue to charge me $89.95 per month as though I was still their customer. I finally had to lodge a complaint with the BBB to force them to refund the phony charges (which they did).

My favorite story about Web.com, and among the reasons I left them, was when I started computerizing my financial records and noticed this pattern of dates for their monthly charges:

     2011-11-09
     2011-12-07
     2012-01-04
     2012-02-01
     2012-02-29
     2012-03-28
     2012-04-25
     2012-05-23
     2012-06-20
     2012-07-18
     2012-08-15
     2012-09-12
     2012-10-10
     2012-11-08

Notice anything funny? They're 28 days apart. Web.com is claiming that they have a monthly rate, but they charge it every 28 days, which automatically gives them a (30.43/28) 8.7% revenue increase over what they would get if they were honest.

I usually discount stories about shady business dealings without direct evidence. This time there's direct evidence.