The sign up button says "try for free", which implies it's a trial signup. But I...

pclark · on Oct 30, 2012

It is free for now. There'll be pricing eventually, but it'll be for additional features (such as a/b testing and so on) as we ship them.

Right now, if you sign up, it's free to use, and we'd never be like, "hey man, you now owe us money for stuff that you thought was free."

plasma · on Oct 30, 2012

I've avoided signing up because I couldn't find a price.

Just saying its free / there is no pricing plans yet etc would have let me sign up, or an actual pricing list.

I won't try a service without knowing whether I can actually use it going forward (I'm time poor) so the lack of pricing information anywhere makes me leave the page.

runako · on Oct 30, 2012

I'll second this. I was interested, but it's not something we can evaluate until you're ready to commit to price bounds.

Given the heat in this space now, it would also be nice to know how your service differs from e.g. Vero or customer.io.

gtmtg · on Oct 30, 2012

I had the same question as @jd - to clarify this, you might want to change the call to action to "get started for free" or something along those lines...

pclark · on Oct 30, 2012

We're changing the button to say "Get Started - It's free!" better?

ry0ohki · on Oct 30, 2012

That implies free forever, you want to commit to that? That's also what it says now when I first viewed that and yet I still went hunting for pricing. I would actually trust signing up for the free account more if I saw there was a paid option somewhere for whatever reason!

pclark · on Oct 30, 2012

I think our approach is that what you see today is free and future features will be paid. Expect a pricing plan very very shortly though.

jdvh · on Oct 30, 2012

That's perfect. Thanks for the clarification.

gtmtg · on Oct 30, 2012

Great - thanks!