I can't begin to tell you how much this bugs me. It's not about how many hours it takes to do something, it's about the value created from the service or product. Is the answer the author has given worth more or less because his knoweldge and expertise allow him to provide an answer quickly? With hourly billing, it's always less. The client sees it as trivial and the employer sees little or no value.
I see it the other way. Being able to provide an answer or solution quickly shouild be rewarded. Being held accountable for correct and timely results are much more important than simply clocking hours.
Billing hourly, paying employees hourly, etc. are all counter-productive to incentivising knowledge workers to excel. Even the honest ones.
I can't begin to tell you how much this bugs me. It's not about how many hours it takes to do something, it's about the value created from the service or product. Is the answer the author has given worth more or less because his knoweldge and expertise allow him to provide an answer quickly? With hourly billing, it's always less. The client sees it as trivial and the employer sees little or no value.
I see it the other way. Being able to provide an answer or solution quickly shouild be rewarded. Being held accountable for correct and timely results are much more important than simply clocking hours.
Billing hourly, paying employees hourly, etc. are all counter-productive to incentivising knowledge workers to excel. Even the honest ones.