On: Bootstrapped Wingify moves to a bigger office and ...

[dsiroker]

We offer our 100% money-back satisfaction guarantee prominently on our pricing page located at https://www.optimizely.com/pricing

All plans come with a 30 day FREE trial and a 100% Satisfaction Money Back Guarantee.

Our SLA is part of the Mutual Services Agreement contract we have with customers.

[arun_bansal → dsiroker]

I do see it being prominently listed in Pricing page, but the "Terms of Service" is a binding contract which I have to agree to while I signup, don't you think they should be consistent.

Is this SLA done individually with each customer after they signup?

[dsiroker → arun_bansal]

Good point and we'll clarify the terms of service and make our SLA more prominent.