Every time I've had an issue or problem, I've been Apple to correspond with an Apple App Store rep. One tune it was because I needed to expedite and update and another time it was because I was in a copyright dispute with another app. Both times, my emails were answered. My friends who've had App Store rejections have been able to get exact reasons and email actual people at Apple for details.
I have zero experience with the Play store, but I have expected developers to be able to get more information by email, at least. Also, I though the Google store was supposed to be 'open' and all that. I feel bad for those devs whose apps are going to be arbitrarily removed without explanation. Perhaps they'll want to join us on the Apple developer side of the fence for awhile! I'd love to see their games on iPhone!
And yet there seem to be countless stories on the web of devs struggling with the Apple App Store and not getting proper information. Your account is merely an anecdote.
As are all the other stories. I've yet to see an sort of comprehensive statistics on app store rejections. (Which would be kind of awesome.)
For the time being it's all anecdotes, and we choose to believe based on our personal histories (with apple, the media, the reliabilty of messageboards, etc)
I have zero experience with the Play store, but I have expected developers to be able to get more information by email, at least. Also, I though the Google store was supposed to be 'open' and all that. I feel bad for those devs whose apps are going to be arbitrarily removed without explanation. Perhaps they'll want to join us on the Apple developer side of the fence for awhile! I'd love to see their games on iPhone!