I agree with Zenst below that it's a separate (though not less important) issue. The backups are there to get the customer back on their feet as quickly as possible, and to protect their data. A surprising number of our clients have had problems with websites related to not having any backups or local copies ... web-based CMSs have made this a remarkably easy trap to fall into.
The nature of the compromise is something we'd be interested in, and hopefully something that they'd bring to our attention. I'd like to be able to have our log monitoring software watch for attempts at common exploits and automatically block them, but it doesn't do that yet. Which is one reason why it's still not ready for launch yet. :-)
The nature of the compromise is something we'd be interested in, and hopefully something that they'd bring to our attention. I'd like to be able to have our log monitoring software watch for attempts at common exploits and automatically block them, but it doesn't do that yet. Which is one reason why it's still not ready for launch yet. :-)