Personally, I use Google and pick the link that goes to the community wiki, and avoid the forums. Most new users' Ubuntu nightmare situations seem to get started by reading a "this worked for me" sequence of commands on the forums, trying it, causing another chain-reaction of problems, spiralling to a hell of command-line operations and manual software installations that make no sense for the situation, forcing the user to finally reinstall Linux (perhaps another distro) and post angry messages online.
A related problem is that the habits used for casual troubleshooting on Windows -- clicking through menus and dialogs and changing things until the system fixes itself, downloading fixes from a website and installing them -- are generally disastrous on Linux. I suspect this is where most of the land mines on the forums come from.
Searching the wiki documentation is much better than the other two approaches for avoiding these problems.
https://help.ubuntu.com/community
Personally, I use Google and pick the link that goes to the community wiki, and avoid the forums. Most new users' Ubuntu nightmare situations seem to get started by reading a "this worked for me" sequence of commands on the forums, trying it, causing another chain-reaction of problems, spiralling to a hell of command-line operations and manual software installations that make no sense for the situation, forcing the user to finally reinstall Linux (perhaps another distro) and post angry messages online.
A related problem is that the habits used for casual troubleshooting on Windows -- clicking through menus and dialogs and changing things until the system fixes itself, downloading fixes from a website and installing them -- are generally disastrous on Linux. I suspect this is where most of the land mines on the forums come from.
Searching the wiki documentation is much better than the other two approaches for avoiding these problems.