The last part about Empathy is the most important one.
I've always refused to be a manager, but I had little time for anyone that used me as a tool. We're working together, not under. Good managers a good communicator first. Communication flows better if you're on the same level, that works best one on one and not through memos.
Approach your people and hear them first. Help them understand why we're going in this direction and if they can see it from your point of view, everyone will fall in line in one direction. Listening first will give you ideas on how best you can deliver your message and if you solve their problems, they'll follow you to hell and back.
The more stand-off-ish and cold you are, the least they'll be invested in you back.
I've always refused to be a manager, but I had little time for anyone that used me as a tool. We're working together, not under. Good managers a good communicator first. Communication flows better if you're on the same level, that works best one on one and not through memos.
Approach your people and hear them first. Help them understand why we're going in this direction and if they can see it from your point of view, everyone will fall in line in one direction. Listening first will give you ideas on how best you can deliver your message and if you solve their problems, they'll follow you to hell and back.
The more stand-off-ish and cold you are, the least they'll be invested in you back.