Americans who have jobs with health benefits that include Kaiser in CA is a whole lot of them in CA! It's a massive hospital system that covers 9 million people, a full quarter of the state.
I was unfortunate enough to have a job that gave me Kaiser healthcare. My job was not my only source of income. Everything about the experience of Kaiser sucked so much that I often paid out of pocket to go to other orgs.
Example: I transferred my prescriptions to Kaiser, walked in and saw the dozens of people standing in line, and immediately transferred them back to CVS (where Kaiser doesn’t apply). They called me before I got home with my scripts ready for pickup. I walked in and it was one of the rare moments when no one was in line. But even when they’re busy, I’ve not seen more than ~10 people and mostly more like 1-3.
Kaiser sucks. It’s the worst healthcare system I’ve had to deal with in terms of my effort vs my satisfaction. I’m very happy to work a job that lets me choose again so that I can go where I please.
I am happy that the doctor calls me to schedule things instead of the other way around. My prescriptions come by mail order, and the few times I've had to get to the pharmacy it's been a very straightforward process.
