This is an interesting read and take. I don't think it's applicable to everything because not everything fits neatly into "if I explain it, you will buy". This also cripples any kind of outbound motion, which for some businesses, they may never need so that's fine.
On an unrelated note, that squashed font look they're using everywhere is really killing my eyes.
On an unrelated note, that squashed font look they're using everywhere is really killing my eyes.