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Google regularly asks me for annoying things even when I have all my credentials. What’s their account recovery flow? I’m not sure I trust it to be good.



I just had to go through it for a friend who had forgotten their Google password. It was good. Tbh it would be more surprising if it was bad since they have millions of users. So the amount of people who go through that flow every day is probably very high in terms of absolutes numbers, even if it’s only a small percentage of users. And Google is known to do a shitload of A/B testing anytime they tweak their UI/UX.

So yeah I think it would be way more surprising to me if this particular flow was bad. If anything it’s likely to be one of their _best_ flows, given their scale and how critical of a flow it is.

And given that they love to track users to serve them ads, it’s also very much in their (capitalist) interest to make sure users don’t get locked out of their accounts.




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