> What matters is the service plan offered by the cloud provider and the performance indicators they are contractually obligated to meet
Indeed, and those indicators are specified in the contract, not in the headline product description. There are a lot of people unhappy that those indicators in this contract are not specific enough. Those people shouldn’t buy these contracts.
(Also, if you use your 1Gbps port at full speed at the most peak time for bandwidth utilisation, for 37 hours in a month, and not at all outside of that, assuming 20 cents a megabit with 95th percentile billing, the costs you’ve incurred to your provider are $200. Also it doesn’t matter at all what you do after those 37 hours, the costs to the provider are the same. You doing 300TB in a month costs the same as you doing 16TB, if you do the 16TB the ‘wrong’ way.)
Thats only true if all your customers choose the exact same 37 Hours (and the same/similar destinations) back in the real world that's very very unlikely and so the 95%ile "issue" is a bit misleading unless an individual customer has the ability to use more than a couple of percent of your overall capacity (rare-ish at scale).
I completely agree. The product being sold has only a loose connection to the cost incurred by the provider. This is why the product being sold is being sold in a vague / loose-ish way, because for the overwhelming majority of customers, the product being sold can be sold for a profit.
Indeed, and those indicators are specified in the contract, not in the headline product description. There are a lot of people unhappy that those indicators in this contract are not specific enough. Those people shouldn’t buy these contracts.
(Also, if you use your 1Gbps port at full speed at the most peak time for bandwidth utilisation, for 37 hours in a month, and not at all outside of that, assuming 20 cents a megabit with 95th percentile billing, the costs you’ve incurred to your provider are $200. Also it doesn’t matter at all what you do after those 37 hours, the costs to the provider are the same. You doing 300TB in a month costs the same as you doing 16TB, if you do the 16TB the ‘wrong’ way.)