That whole approach is so disrespectful of users. If you are a serious business, then hire sufficient QA people, and empower them to do their job.
Expecting your customers to do your QA for you is super common these days. But that doesn't make it right.
(What really infuriates me is the general lack of feedback channels that enable users to actually contribute to QA. With open source software, end users can at least open a ticket on the bug tracker. If it's a commercial product, all too often the only point of contact is a disempowered call-centre worker, who can't even log a bug for you.)
Expecting your customers to do your QA for you is super common these days. But that doesn't make it right.
(What really infuriates me is the general lack of feedback channels that enable users to actually contribute to QA. With open source software, end users can at least open a ticket on the bug tracker. If it's a commercial product, all too often the only point of contact is a disempowered call-centre worker, who can't even log a bug for you.)