> mobile apps are still the primary format for launching new consumer services, incl. new apps like ChatGPT and many others
OpenAI launched ChatGPT to the public on the web first and it took like, several months I think from I used their public web version until they had an official app for it in App Store. In the meantime, some third party apps popped up in App Store for using ChatGPT. I kept using the web version until the official app showed up. And probably having the mobile app in App Store has helped them grow to the number of users they have now. But IMO, ChatGPT as a product was not itself “launched” on App Store and they seemed to do very well in terms of adoption even when initially they only had the web version. The main point, that mobile apps are still desired, I agree with though.
OpenAI launched ChatGPT to the public on the web first and it took like, several months I think from I used their public web version until they had an official app for it in App Store. In the meantime, some third party apps popped up in App Store for using ChatGPT. I kept using the web version until the official app showed up. And probably having the mobile app in App Store has helped them grow to the number of users they have now. But IMO, ChatGPT as a product was not itself “launched” on App Store and they seemed to do very well in terms of adoption even when initially they only had the web version. The main point, that mobile apps are still desired, I agree with though.