The problem with self-checkouts is that (1) it shifts the work to me without any benefit to me. I don't get a % off (and often asks you to tip [0]). And (2) it actually presents a legal risk. If I genuinely forget to scan I can still be banned from a store, or worse, charged, because I am doing a job I am not trained for, or because of a glitch in the system.
> The problem with self-checkouts is that (1) it shifts the work to me without any benefit to me.
A well implemented self-checkout is much faster than waiting in line for a cashier. Ever since the local supermarket implemented self-scan I haven't had to wait for a register to become available for more than maybe 30 seconds.
Of course if the self-checkout is of the "UNEXPECTED ITEM IN BAGGING AREA" variety it'll be infuriating and much slower than a regular cash register.
[0]: https://nypost.com/2023/05/15/self-checkout-machines-now-ask...