This is just so messed up. I’ve spent so much time trying to teach the more vulnerable people in my life how to protect their accounts, only to have their f’n bank call them up and ask them to do the exact opposite.
Yeah, my bank hasn't done it in a while, so I'm hoping they've sorted them selves out, but it happened a lot years ago.
They'd call me to confirm a payment and ask me to identify myself, it wasn't even a payment I was making at that moment. At least now with the current tech it's done via the app etc at point of sale.
