On: 'Kafkaesque': bank blocks cash transfer, saying it...

[henearkr]

Or they just pass it to the branch of the bank that is located in Austria, as they are familiar with the matter.

[vidarh → henearkr]

Starling doesn't have branches, and only has offices in the UK.

[henearkr → vidarh]

To a consultant in Austria, then.

[vidarh → henearkr]

You're trying to tell me you genuinely believe they'd find and hire a consultant in Austria to assess the authenticity of a document? Where would they seek out someone for this hypothetical task there's no way they'd actually bother with?

[henearkr → vidarh]

Yes, it's a bank, they hire tons of consultants all the time.

Moreover, they could also order an executive summary in order to learn what is the procedure if they need to do this check themselves in the future.