It gets much much worse than that at night (even as early as 7pm) so it would be pretty valid to not want to be in that area and have to leave the office and take public transportation. I wouldn't want my spouse or child to have to walk through that den of hell at night... it's extremely sketchy. Check this out for example: https://www.instagram.com/p/C-RuONoqOeP/?utm_source=ig_web_c...
It is an easy mistake to make because Van Ness is a strange station to have been built. It’s past the point where the BART tracks turn towards Mission and is close enough to Civic Center to seem redundant; but I guess a ton of civic buildings are directly on Van Ness and it is a major North-South transit corridor.