Yes, we are doing all of the above except for the on-modem speed test, which we are working on.
Having the installer run a test and talk with the customer is helpful, but a lot of people don't trust the installer. The incumbent ISPs are so evil that they've convinced consumers that all ISPs are evil tricksters. So we'll get a customer service call 10 minutes after the installer has left: "I'm not getting the speeds I'm paying for!"
Having the installer run a test and talk with the customer is helpful, but a lot of people don't trust the installer. The incumbent ISPs are so evil that they've convinced consumers that all ISPs are evil tricksters. So we'll get a customer service call 10 minutes after the installer has left: "I'm not getting the speeds I'm paying for!"