Amazon’s AWS has good customer service. I get good customer service at the Apple Store, and I also got good customer service when Microsoft had retail stores. I have used Azure’s customer service and it was OK. Amazon’s AWS is know for outstanding customer service. My main point is some big tech companies have terrible service. Some don’t.
I meant, if you have the ability to initiate a chargeback (pay money, and have the ability to take it back out of their control for bad service), then they will probably provide customer service.