This seems to entail that it's helpful (or at least not harmful) to incentivize companies to ignore complaints. Because if there's nothing they can do to satisfy you, there's little point in them going to the trouble of dealing with you, is there?
No, but it's good to recognize they did the right thing eventually. This isn't "providing an incentive", it's showing them that good behavior is expected.
Anyone who has raised kids understands this basic psychology.
