It's more like disregarding all of the advantages and only focusing on the negatives or when incidents happen.
People routinely clown on companies for downtime but do not celebrate sending multiple MB pictures and videos over cell networks in remote locations from a super computer in their pocket.
Even 95% reliability is relatively good for networks working across the globe relative to what we've had through most of history.
The average person easily plays into the trope that no one appreciates IT when it works, but readily has opinions when there are problems.
People routinely clown on companies for downtime but do not celebrate sending multiple MB pictures and videos over cell networks in remote locations from a super computer in their pocket.
Even 95% reliability is relatively good for networks working across the globe relative to what we've had through most of history.
The average person easily plays into the trope that no one appreciates IT when it works, but readily has opinions when there are problems.