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You likely cannot file in small claims and would need to pursue arbitration instead.

> Please read this Agreement carefully. It requires you and AT&T to resolve disputes through arbitration on an individual basis rather than jury trials or class actions.

https://www.att.com/legal/terms.consumerServiceAgreement.htm...




- AT&T will usually pay all of the arbitration fees (with some exceptions).

That could get pretty expensive for them quickly.




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