Doesn't the leading anecdote give an example of a (dis)incentive that needs fixing? That it takes 10 months and lots of head-banging and then you get a $100 bonus, that would certainly disincentivise me to do any type of innovation.
> All large organizations – both government and corporate—need an innovation doctrine or else risk being outpaced by competitors.
I don’t think the anecdote fits conclusion. The reasons to innovate are many, but being outcompeted is not that salient to, say, an IT person in some agency.
