I used to think the same, until I started working at the place I'm currently at. You can see our pricing model in the post I made here[1].
Thing is, while we might be able to provide a "sticker price" on our webpage that would fit the smallest customers, it wouldn't for anyone larger.
For example, our product has a lot of modules (over 20), and you pay per module. Unless you've worked with our product before, you have little to no idea which modules you need. Best is to give us a call, explain your daily operation and we can then tell you which modules you need and give you some options on which modules you might benefit from additionally.
Anyone but the smallest customers also has some integration. Largest ones have a lot. Do you require a custom integration or can you use our standard integrations? It doesn't help that you run say SAP on your other system, as no two SAPs are the same. Perhaps our standard integration can cover your needs, perhaps not. Similar for a lot of other systems we integrate with.
We have tons of small customers, including many single-employee shops, up to the biggest fish in our pond. There's some variation in pricing between customers through negotiation, but not a lot. It's just that customers have quite varied needs.
Thing is, while we might be able to provide a "sticker price" on our webpage that would fit the smallest customers, it wouldn't for anyone larger.
For example, our product has a lot of modules (over 20), and you pay per module. Unless you've worked with our product before, you have little to no idea which modules you need. Best is to give us a call, explain your daily operation and we can then tell you which modules you need and give you some options on which modules you might benefit from additionally.
Anyone but the smallest customers also has some integration. Largest ones have a lot. Do you require a custom integration or can you use our standard integrations? It doesn't help that you run say SAP on your other system, as no two SAPs are the same. Perhaps our standard integration can cover your needs, perhaps not. Similar for a lot of other systems we integrate with.
We have tons of small customers, including many single-employee shops, up to the biggest fish in our pond. There's some variation in pricing between customers through negotiation, but not a lot. It's just that customers have quite varied needs.
[1]: https://news.ycombinator.com/item?id=40740285