A solution to people who want to talk to someone before they buy is to add multiple layers of buttons that make them buy first?
The salespeople should be celebrating every incoming contact because having contacts at all means you get sales?
These are narrowly true, I assume first isn't something you're seriously advocating for, and second is a form of "starving kids in africa"/"i used to walkup hill to school both ways" fallacy.
FWIW, I don't get the impression anyone is arguing for "how do we ensure every contact we invest in is viable?" or "We need to figure out how to ensure salespeople never have negative emotions about an incoming contact's quality".
The salespeople should be celebrating every incoming contact because having contacts at all means you get sales?
These are narrowly true, I assume first isn't something you're seriously advocating for, and second is a form of "starving kids in africa"/"i used to walkup hill to school both ways" fallacy.
FWIW, I don't get the impression anyone is arguing for "how do we ensure every contact we invest in is viable?" or "We need to figure out how to ensure salespeople never have negative emotions about an incoming contact's quality".