Sounds like there's a problem with the cooling system using more water than expected. If I understood the comms correctly it sounded like they switched to a backup system to try to alleviate the issue.
The helium leak was well understood and characterized before this launch attempt, see the last launch attempt. Helium leaks are not uncommon, and can be worked around.
Not reentering with this capsule would be a catastrophic failure. They are, unless something actually serious happens, certainly reentering on this capsule.