The last point is so relevant. There are no official Google video tutorials on how to use their apps or their services. Almost all of these are created by others in their native language. One would expect an official one from them.
Apple gets a lot of shit, but the one thing that they do exceptionally well is making things discoverable, putting their UIs in plain language (so e.g. something irreversibly destructive is specifically and clearly called out as such) and having abundant clear, well-written step by step instructions. Say what you like about them, but they put in the work to try and make their products approachable.
Google seem to scarcely understand their own products, let alone know how to put across their functionality in a coherent way.
