Because I'm still left without a service that I may be using for something important. Maybe I've got a deadline coming up and I need to access my emails, who knows.
The problem, IMHO, is not that the account was locked. I'm perfectly cool with that, if thats what it takes to rectify whatever the problem was. The problem is that there is no way to contact Google about it. So lets say it was important to me to access my emails for whatever reason and I find my account locked because it was compromised. I now have no way of fixing this. No way of getting at my data. No way of even knowing why it was locked. If I could call Google up on the phone and they told me "oh, your account was compromised" at least I'd know whats going on. They then could work with me to at least provide me with access to my data while I wait for them to fix the problem and get my account restored. Or they can tell me to change my passwords or whatever it is I should be doing.
Right now all you get is "we locked your account, good luck, mwuahahaha".
No!
Why or why not?
Because I'm still left without a service that I may be using for something important. Maybe I've got a deadline coming up and I need to access my emails, who knows.
The problem, IMHO, is not that the account was locked. I'm perfectly cool with that, if thats what it takes to rectify whatever the problem was. The problem is that there is no way to contact Google about it. So lets say it was important to me to access my emails for whatever reason and I find my account locked because it was compromised. I now have no way of fixing this. No way of getting at my data. No way of even knowing why it was locked. If I could call Google up on the phone and they told me "oh, your account was compromised" at least I'd know whats going on. They then could work with me to at least provide me with access to my data while I wait for them to fix the problem and get my account restored. Or they can tell me to change my passwords or whatever it is I should be doing.
Right now all you get is "we locked your account, good luck, mwuahahaha".