> co-op customers are treated better and receive better service
I’d argue this is because a co-op can attract higher-quality workers for less than a purely profit-minded shareholder-owned business. (Similar to companies with a unique culture.) Generalise the model and you’ll get the co-op equivalent of the 70s-era UAW running roughshod where they can.
I think alternatively/additively they may be more responsive around firing ineffective staff, and a culture of productivity. When workers/managers directly pay for their co-worker's unproductiveness, they have an incentive to replace opposed to simply hire more additional staff.
I’d argue this is because a co-op can attract higher-quality workers for less than a purely profit-minded shareholder-owned business. (Similar to companies with a unique culture.) Generalise the model and you’ll get the co-op equivalent of the 70s-era UAW running roughshod where they can.