They’ve forgotten the classic error of engaging only with client at the management and IT and ignoring clinical requirements until UAT, and a clinician revolt ends in project failure, adverse media coverage, millions of wasted dollars, and ongoing patient harm from unsatisfied requirements and persistent legacy systems.
Also needs an asterisk about not relying on your customer’s BAU resource to deliver projects, particularly those with large integration components, and one about not buying a business for its product as a replacement for yours which is EoL, then immediately trying to push it on your customers as an “upgrade” when you’ve lost half the acquisition’s engineering talent and you don’t understand the product.
Also needs an asterisk about not relying on your customer’s BAU resource to deliver projects, particularly those with large integration components, and one about not buying a business for its product as a replacement for yours which is EoL, then immediately trying to push it on your customers as an “upgrade” when you’ve lost half the acquisition’s engineering talent and you don’t understand the product.